The Target Quip Toothbrush Heads come in a pack of three, and they’re compatible with both the Sonicare and Oral-B electric toothbrushes. (for reference, in the 3 years I had quarterly refill shipped to me, not once did I not receive a battery pack. If you’re looking for a new toothbrush head, you may be wondering if the Target Quip Toothbrush Heads are worth it. (Why would I need a refill plan if I need to make a separate trip to buy batteries?) And for the CS team to make it sound like they are doing me a favor by reshipping the battery to me? Nope. It's a $5 refill plan so not a big deal on its own (heck, I'd pay $10 if it comes with the battery), but it's extremely deceiving to include the battery on all your storefronts, then to expect the consumers to know it might not be included. Not anywhere did it say "this is complimentary and there's a chance you don't get this in your package". Excuse me? The AAA battery is included in every touchpoint of your marketing material- it's in the product images, it's in the product description, and it's in my "plan summary" and "what's in your order". The customer support quickly emailed me back to say the battery was complementary and NOT expected to be reshipped if I didn't get one. It does, however, like most electric toothbrushes, has a 2-minute timer with a 30-second pulse to follow best brushing practices. Not a big deal, I reached out thinking they messed up the packing. The Quip electric toothbrush is definitely designed for those who prefer a minimalist vibe, as unlike many other electric toothbrushes, the Quip only has one setting, and that's the ‘on' setting. Well, that package came this week and was missing the AAA battery. I had already purchased the toothbrush from my local Target so all I needed was the brush head and battery refill. (Had to cancel my plan for personal reasons.) I decided to reactivate my account this month. I even paid for international shipping while I was abroad during those 3 years. Positives we share with many electrics are soft nylon bristles, sensitive vibrations, 2-minute built-in timer, and 30-second pulses. I used Quip for about 3 years from 207-2020, and never had an issue. quip combines the low cost, light weight, and simplicity of a manual brush with the guiding features and fresh feel of an electric. (Missing product) Deceiving product description and image
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